Grounds for Refusing an Accommodation

The notion of "reasonable accommodation" includes the word "reasonable", which limits its scope. The duty to accommodate, either in the workplace or school, is not absolute. If it causes too much stress, hardship for the employer or the institution involved, the accommodation can be denied.

According to the Supreme Court, the employer can evaluate the excessiveness or otherwise of a particular hardship, taking account of company size, the interchangeability of workforce and facilities, financial costs, safety considerations, the proper functioning of the enterprise or institution, the legitimate rights of employees who could be harmed by the privileges granted to a small number of individuals.

On the other hand, what the employer or institution is required to do is seek, in good faith, an arrangement within the limits of reasonableness.